Refund Policy

Returns

Returns Hi On Nature does not except returns. We offer a 1 time replacement only. We do require a written request and we will issue you a 1 time replacement up to $50 in products. To request a replacement, you can contact us at info@hionnature.com.

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You can always contact us for any replacement questions at info@hionnature.com.

Refunds

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We only issue refunds if you send us a written request to cancel the order before the order is fulfilled. We will cancel and refund an order if we find it was made in states where items are illegal. Please remember it can take some time for your bank or credit card company to process and post the refund too.